We propose a method using QFD for design the hierarchical structure of AHP. This method provides definition for each area of House of Quality and design the hierarchical structure of the bottom-up QFD/AHP in which the upper hierarchy is designed through the classification of common characteristics with a focus on the lower hierarchy. Finally, we apply it to the development of an evaluation index for selecting heavy lifting service providers. This study has significance as the first instance of designing the archical structure of AHP after objectively verifying whether MECE condition, the basic requirement for AHP design, is satisfied.

• 박세정(서울과학기술대학교 IT정책전문대학원) | Se-Jung Park
• 김승희(서울과학기술대학교 IT정책전문대학원) | Seung-Hee Kim
• 김우제(서울과학기술대학교 글로벌융합산업공학과) | Woo-Je Kim Corresponding Author